For Patients

Insurance and Self-Pay

Healthcare is complicated and we are here to help you navigate the system.

Insurance and Billing

Pay Your Bill Online

We offer convenient online billing through our secure portal. If you have any questions, please review our billing FAQ for answers to common billing questions.
If you wish to speak to someone in the billing department, please call 919.237.1337

Insurance Accepted at Avance Care

Avance Care participates with most major insurance carriers. If you have questions regarding coverage, and what (if any) co-payments, co-insurances, or deductibles will be your responsibility, please contact your employer or your insurance company.

This list covers insurance plans accepted by Avance Care. It is not all-inclusive, is updated periodically, and may be subject to change.

Accepted Insurance Plans

Avance Care is currently in-network with the following insurances:

  • Aetna (except for Duke Basic/Select)
  • BlueCross BlueShield
  • Cigna (except for Cigna Sure Fit)
  • Great West Healthcare
  • Humana
  • MedCost
  • Medicare
  • UnitedHealthcare (excluding Avance Psychiatry)

View a full list of in-network insurance plans.

Medicare Advantage Plans

We accept most Medicare Advantage plans.

Medicare Advantage PPO plans

  • You can see Avance Care anytime without any prior authorizations.

Medicare Advantage HMO plans:

  • If your health insurer has assigned your Avance Care doctor as your primary care physician, you can see Avance Care anytime without any prior authorizations.
  • If your health insurer has assigned a non-Avance Care doctor as your primary care physician, please have your assigned PCP obtain a prior authorization before seeing Avance Care.

If you have any questions about your coverage, please contact your insurance company.

Self-Pay Options

Insurance is not required to be seen in our office. Avance Care provides a prompt-pay discount to self-pay patients if you do not have health insurance or we are out-of-network.

We understand the need for cost-effective medical care with cost transparency. View our fee schedule so you can make an informed decision.

Self-pay fee schedule
Care Credit 

To learn more, visit our Frequently Asked Questions.

Getting to Know Your Insurance Benefits

Knowing and understanding your insurance benefits takes much of the financial surprise out of healthcare.

Billing or Insurance Questions?

Don't delay the care you need.

Prompt appointments available.